Frequently Asked Questions
Everything you need to know about our precision drilling tools and services.
What is the standard delivery time for orders within the UK?
We offer standard delivery within 2-3 working days. Next-day delivery options are also available for orders placed before 2:00 PM Monday through Friday.
Do you offer bulk discounts for trade professionals?
Yes, we provide competitive bulk pricing for large volume orders and trade accounts. Please contact our sales team directly for a custom quote.
What is your return policy for unused drill bits?
You can return any unused item in its original packaging within 30 days of purchase for a full refund or exchange, excluding shipping costs.
Are your drill bits compatible with all major power tool brands?
Our bits are manufactured to standard international specifications and are compatible with most major brands including Bosch, DeWalt, Makita, and Milwaukee.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's tracking portal.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure checkout experience.